Frequently Asked Questions
Order Online You can get deliveries as your online order. Food place in the disposable catering tray and deliver to you on the time you choose.
Catering Event Customized plan your event with us. We offer different kind of service to make your event becomes a culinary masterpiece
Please contact us for custom event
• Event Decoration
• Food Station Setup
• On-Site Cooking
• Standing Event Service
• Sit-Down Dining (3-8 couses)
• Bar and Wine Service
• Professional Staff Hiring
All "Order Online" food can be placed via our website.
Catering Event quotes can be requested via phone call, Email or visit our Summer Hill shop.
Please check Contact us. Our friendly customer service team is also more than happy to answer any of your questions over the phone prior to receiving your written request.
Yes, please contact us or visit our Summer Hill shop for cash or bank transfer payment.
Absolutely we deliver Sydney Wide.
Pickup is also available from our Summer Hill Store.
All online ordered food is delivered ready to eat and beautifully packaged in disposable catering trays and boxes!
Yes. Pickup is available from our Summer Hill Store.
We request for please your online order 3 business
days in advance.
Online order for Monday, cut off is 3pm Wednesday.
Online order for Tuesday, cut off is 3pm Thursday
Online order for Wednesday, cut off is 3pm Friday.
Online order for Thursday, cut off is 3pm Monday.
Online order for Friday, cut off is 3pm Tuesday.
Online order for Saturday, cut off is 3pm Wednesday.
Online order for Sunday, cut off is 3pm Wednesday.
Last minute orders may be accepted between 3pm and 5pm subject to
availability, please contact
us
Requests that are sent through after business hours will be viewed the
following morning. Late orders are accepted based on availability and may not
have a choice of all menu items. Late orders accepted will be subject to a 10% surcharge.
You are able to choose from Monday to Sunday: 10am to 7pm
All deliveries will have a 1 hour window
Monday to Sunday: $500 + GST per delivery.
Public Holidays subject to availability, contact us now
Minimum spends exclude delivery fees.
10% surcharge will be apply on Saturday and
Sunday
15% surcharge will be apply on public holiday.
Credit card surcharges may applied.
Our office hours are Monday to Friday, 10am to 6pm
Our online store is open 24 hours a day, 7 days a week.
Orders can be placed anytime and will be reviewed and confirmed during office hours.
We can cater for most dietary requirements.
When placing your order,please note the dietary needs within the text box provided at checkout and we will make our suggestions accordingly.
Should we not be able to cater for a specific dietary requirement, we will let you know when confirming your order.
Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat. Please consider this when requesting special dietary requirements.
For any order adjustment, please send your changes in writing to hello@ommiscatering.com.au quoting the order number.
One of our catering coordinators will facilitate these changes and will provide confirmation once your order has been successfully modified to your needs.
Please ensure all amendment enquiries are made prior to the order cut off time.
A minimum of 3 business days notice is required to cancel most orders (except custom "Catering Event" order).
A 95% refund will be credited directly to your credit card or bank account. We will take 5% service and credit card surcharge fee off.
Cancellation with less than the required lead time will result in 100% charge to cover costs and no refund will be available.
Custom "Catering Event" orders require to pay at least 50% deposit on the day when event sheet is created. Full amount requires to pay off 7 days before the event date. No refund can be made when the price is paid.
For Catering Event: Fees are vary depending on the event.
For online order:
Zone 1: Delivery
Fee: $30
Postcode:
2000, 2006, 2007, 2008, 2009, 2010, 2011, 2015,
2016, 2017, 2018, 2020, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046,
2047, 2048, 2049, 2050, 2129, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138,
2139, 2140, 2191, 2192, 2193, 2194, 2203, 2204, 2205, 2206
Zone 2: Delivery
Fee: $50
Postcode:
2019, 2021, 2022, 2023, 2024, 2025, 2026, 2027,
2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2052, 2060, 2061, 2062, 2063,
2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2088, 2089, 2090, 2109, 2110,
2111, 2112, 2113, 2114, 2115, 2116, 2117, 2121, 2122, 2127, 2128, 2141, 2142, 2143,
2144, 2150, 2160, 2161, 2162, 2163, 2172, 2190, 2195, 2196, 2197, 2198, 2199, 2200,
2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221,
2222, 2223
Zone 3: Delivery
Fee: $70
Postcode:
2073, 2074, 2075, 2076, 2077, 2085, 2086, 2087,
2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2118, 2119, 2120, 2125, 2126, 2145,
2146, 2147, 2148, 2151, 2152, 2153, 2154, 2155, 2164, 2165, 2166, 2168, 2170, 2171,
2173, 2175, 2176, 2177, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233,
2234, 2761, 2762, 2763, 2766, 2767, 2769, 2770
Zone 4: Delivery
Fee: $100
Postcode:
2079, 2080, 2081, 2082, 2083, 2084,
2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2156, 2157, 2158, 2159, 2167, 2174,
2178, 2179, 2555, 2556, 2557, 2558, 2559, 2560, 2564, 2565, 2566, 2567, 2745, 2747,
2748, 2749, 2750, 2753, 2755, 2759, 2760, 2765,